Shipping policy
1. Order Processing
1.1 Processing Time: Orders are typically processed within 2-4 business days from the date of purchase.
1.2 Order Confirmation: Once your order is processed, you will receive an order confirmation via the email address provided during checkout.
2. Shipping
2.1 Shipping Methods: We offer standard and expedited shipping options. Shipping methods, costs, and estimated delivery times are available during the checkout process.
2.2 Shipping Restrictions: Some products may be subject to shipping restrictions based on your location. Any restrictions will be communicated during the checkout process.
3. Delivery
3.1 Delivery Time: Delivery times vary based on the shipping method selected and your location. For shipments to Europe and the United States, the estimated delivery time is approximately 7-15 business days. You can track your order using the provided tracking information.
3.2 Delivery Address: Ensure that the delivery address provided during checkout is accurate. We are not responsible for orders delivered to incorrect addresses.
4. Shipping Costs
4.1 Shipping Fees: Shipping fees are calculated based on the selected shipping method and the destination address. The total shipping cost will be displayed during the checkout process.
4.2 Free Shipping Threshold: Orders with a settlement amount equal to or exceeding $46 (USD) qualify for free standard shipping.
4.3 Shipping Fee for Orders Below $46: For orders with a settlement amount below $46 (USD), a flat shipping fee of $7 (USD) will be applied.
4.4 Display of Shipping Costs: The total shipping cost will be displayed during the checkout process, taking into account the order settlement amount and the selected shipping method.
5. Returns and Refunds
5.1 Return Policy: Please refer to our Return Policy for information on returns and exchanges.
5.2 Refunds: Refunds will be issued in accordance with our Refund Policy.
6. Contact Information
If you have any questions or concerns regarding our logistics policy.